We believe in transparency and want to ensure that our customers have a clear understanding of how our pricing works. Our pricing policy outlines the payment terms, including deposit requirements, installment options, and final payment deadlines. It's essential to review and understand these terms to ensure a smooth booking process. Here are some key points to know about our pricing policy:
Prices
- Prices are in US dollars per person per trip and you can pay in any other currency.
- Rates are subject to change in case of any changes in airport taxes, hotel rates, transport rates, or government taxes.
- Rates are not valid during Christmas or New Year.
- Travel insurance and entry visa charges are not included in the package.
Booking Confirmation Policy
- The customer receives a confirmation voucher via email within 24 hours of successful booking.
- For multi-day tours, a 20% deposit is required after the itinerary is approved. Pay the remaining balance two days before your arrival, or in cash to your tour manager upon arrival, before services begin. Sending an enquiry does not confirm a reservation; we confirm your itinerary, availability and payment arrangements before you pay.
Cancellation Policy
- Cancellation after confirmation with payment before 30 days of the commencement of the tour: 10% of the value of the tour package.
- Canceling the tour 30 to 20 days before commencement of the tour: 25% of the value of the package
- Canceling 19-15 days before commencing the tour: 50% of the tour cost
- Canceling 14-11 days before commencement of the tour: 75% of the tour cost
- Canceling before 10 days or less before the tour date: No refund for the tour
Children Policy
Children's rates and conditions vary according to the hotel, Nile cruise vessel and sightseeing services in your booking. There is no single age-based price schedule for every trip. Tell us each child's age and the services you want to book; we will confirm the applicable children's prices and conditions by email before you confirm the booking.
For a written quotation, contact info@luxoregypttours.com. Review the children's arrangements in that email together with your itinerary and payment terms.
Frequently Asked Questions
Can I get a refund if I cancel the tour?
Cancellation charges are listed in the Cancellation Policy above. The charge depends on how long before the tour you cancel and is calculated from the tour price. Contact our team with your booking details to confirm the refund applicable to your cancellation. Refunds are returned using the original payment method, as described in our Terms & Conditions.
Can I change the travel date?
Contact our team before making a date change. Changes depend on availability and the terms of the airlines, hotels and other services in your booking. We will confirm any applicable fees or fare differences before you accept a revised itinerary.
Do I need a visa for Egypt?
Requirements depend on your nationality and travel circumstances. Check the official Egypt e-Visa portal or the Egyptian consulate responsible for your application before travelling. Visa charges are not included in the package price.
How do I pay for the tour?
Multi-day tours: after approving your itinerary, pay a 20% deposit. Pay the remaining balance two days before arrival or in cash upon arrival, before services begin.
Day excursions: cash payment at the start of the tour is available. Confirm the payment arrangement with our team when booking.
Before payment, we confirm your itinerary, availability, payment currency and the applicable booking and cancellation terms. An enquiry alone is not a confirmed reservation.
Is gratuity included in the price?
Gratuity is not included in any of our packages and vacations and is left to the travelers' discretion. While it is not obligatory, it holds significant importance to the individuals who provide you with care and services during your travels.