Terms & Booking Conditions
These terms and conditions outline the rules and regulations governing the use of our website and services. You agree to be bound by these terms and conditions using our website and services.
Booking and Payment
Make a booking request through our website or contact our team directly. For multi-day tours, a 20% deposit is required after approving the itinerary. Pay the remaining balance two days before arrival, or in cash upon arrival, before services begin. Cash payment at the start of a day excursion is also available by arrangement. We accept credit card, bank transfer or an online payment link; confirm the payment currency and method with our team. Full details are on our Booking Policies & FAQ page. Sending an enquiry does not confirm a reservation.
Changes to Itinerary
We reserve the right to change your itinerary if necessary due to unforeseen circumstances, weather conditions, road closures, or other factors beyond our control. We will ensure that any changes do not significantly impact your trip.
Travel Documents and Insurance
Before your trip, you must have all the necessary travel documents, such as a passport and visa. We also recommend purchasing travel insurance to cover any unexpected events or expenses.
Liability
We will not be liable for any loss, damage, or injury resulting from any act or omission on your part, such as failure to follow instructions or travel documents. We will not be liable for any loss, damage, or injury from any act or omission by third-party service providers, such as airlines, hotels, or tour operators.
Intellectual Property
All content on our website, including text, images, and logos, is protected by copyright and other intellectual property laws. You may not use or reproduce any content from our website without our prior written consent.
Personal expenses
Personal expenses, tips and visa fees are not included in our package prices. Review the inclusions and exclusions of your confirmed itinerary before booking.
Refunds
Regarding refunding the deposit we have received, we use the same method our client used to send the advance payment.
Updates to Terms and Conditions
We may update these terms and conditions from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes to these terms and conditions by posting a notice on our website.
Contact Us
If you have any questions or concerns about these terms and conditions or need to cancel your booking, please get in touch with us at info@luxoregypttours.com.